About
Hi, I’m Paloma—licensed esthetician and lash artist based in Westlake Hills. With over five certifications in lash extensions, I specialize in enhancing your natural beauty through expert lash and brow services. My offerings include lash lifts, lash tinting, precision brow shaping (threading and tweezing), brow tinting, and henna brows. Policies + Overview Arrival Please text me upon arrival. I’ll let you know when to come in. Cancellations & Rescheduling Cancellations or reschedules must be made at least 48 hours in advance. Reminders are sent 3 days prior. Late changes will incur a 50% fee. If you change your appointment type (e.g., from a fill to a removal), 48 hours’ notice is also required or the original appointment will be charged. No Shows Missed appointments without notice will be charged 100% of the service fee. Refunds Refunds are not issued. In the rare case of an allergic reaction, a complimentary removal will be provided. Booking Online A valid credit card is required to book. Some services require a non-refundable deposit, which is applied toward your service total. Foreign Refills If you currently have extensions from another artist, please book a Foreign Refill. If your set is unworkable, I will recommend a removal and a new full set. Starting prices are listed online. After-Hours Appointments Business hours are listed under the About tab. After-hour appointments may be available on a case-by-case basis for an additional fee. Please reach out directly if you’re in need of a Lash911. Refill Policy A minimum of 25 lashes per eye is required to qualify as a refill. If you’re below this threshold, a $30 fee will apply to cover additional time and product. If 100% coverage isn’t reached during your refill, a touch-up within the same week will be required before your next regular fill. Touch-Ups Mini fills are 30 minutes and available within 7 days of your last appointment—ideal for events or a quick refresh. 3-Day Retention Rule If you experience premature fall-out or have concerns about your new set, please reach out within 3 days. I’m happy to offer a complimentary touch-up to correct application-related issues or adjust the style, length, or shape. Helpful Hint Daily lash cleansing and oil-free products will ensure the best retention. If it looks like you need a fill, you’ve likely waited too long—your lashes should look great all the time, just a little less full.Business Hours
- Monday
- Closed
- Tuesday
- 10 AM - 7 PM
- Wednesday
- 10 AM - 1 PM
- Thursday
- 10 AM - 7 PM
- Friday
- 10 AM - 7 PM
- Saturday
- 10 AM - 4 PM
- Sunday
- Closed
Cancellation Policy
If you are unable to make your appointment I ask that you give me a 48 hr. notice. If you cancel after the 48 hr. mark the cancellation fee is 50% of the service fee. If you are a no call/no show I will charge 100% of your service fee.